Senior Patient Access & Scheduling Specialist

University of Virginia; Charlottesville (VA); On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Retirement Savings

Disability Insurance

HSA/FSAs

Job summary

UVA Health is seeking an Access Associate Senior to ensure seamless entry into care across our academic medical system. You will act as a trusted access expert across settings, supporting intake, registration, scheduling, and financial clearance with accuracy and compassion.

You will work with clinical teams to resolve complex challenges, maintain patient-centered service, and uphold UVA Health9s excellence across diverse workflows.

Qualifications

• High School Diploma or Equivalent required.
• Associate degree preferred.
• 2 years relevant experience required.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across various services.
• Communicate with patients and families to explain processes, expectations, and next steps.
• Collaborate with clinical teams to resolve scheduling or registration challenges.
• Maintain composure in a fast-paced environment while ensuring compliance.

Skills

Customer service

Attention to detail

Communication

Education

Associate degree

Tools

EHR systems

Job description

UVA Health is seeking an Access Associate Senior to ensure seamless entry into care across our academic medical system. You will act as a trusted access expert across settings, supporting intake, registration, scheduling, and financial clearance with accuracy and compassion.

You will work with clinical teams to resolve complex challenges, maintain patient-centered service, and uphold UVA Health9s excellence across diverse workflows.