Senior Patient Access Specialist: Impactful Care Entry

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Comprehensive Benefits Package: Health

Paid Time Off

Retirement Savings

Disability Insurance

Health Savings Plans

Certification and Education Support

Job summary

UVA Health is seeking an Access Associate Senior to provide seamless, compassionate entry into care across our academic medical system in Charlottesville, Virginia. You will serve as a trusted access expert across multiple clinical settings, supporting patient intake, registration, scheduling, and financial clearance.

On any given day you may register patients, verify insurance, coordinate appointments, and guide families through processes while collaborating with clinical teams to resolve

Qualifications

• Education: High School Graduate or Equivalent required.
• Experience: 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services.
• Communicate with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams, providers, and access staff to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing patient care and compliance.

Education

High School Graduate or Equivalent

Job description

UVA Health is seeking an Access Associate Senior to provide seamless, compassionate entry into care across our academic medical system in Charlottesville, Virginia. You will serve as a trusted access expert across multiple clinical settings, supporting patient intake, registration, scheduling, and financial clearance.

On any given day you may register patients, verify insurance, coordinate appointments, and guide families through processes while collaborating with clinical teams to resolve