Senior Access Specialist: Patient Intake & Scheduling

University of Virginia; Charlottesville (VA); On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Retirement Savings

Disability Insurance

Health Savings Plans

Education Support

Job summary

UVA Health in Charlottesville, VA is seeking an Access Associate Senior to serve as a trusted access expert across clinical settings, handling patient intake, registration, scheduling and financial clearance.

You will collaborate with clinicians and support teams, maintain accuracy in data entry, communicate clearly with patients, and thrive in a fast-paced environment while upholding UVA Health's standards.

Qualifications

• High school graduate or equivalent required.
• At least 2 years of directly relevant experience.
• No licensure required.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services.
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing both patient care and compliance standards.

Skills

Patient access

Registration

Insurance verification

Scheduling

Financial clearance

Customer service

Education

High School Diploma

Job description

UVA Health in Charlottesville, VA is seeking an Access Associate Senior to serve as a trusted access expert across clinical settings, handling patient intake, registration, scheduling and financial clearance.

You will collaborate with clinicians and support teams, maintain accuracy in data entry, communicate clearly with patients, and thrive in a fast-paced environment while upholding UVA Health's standards.