Senior Patient Access Associate Registration and Scheduling

UVA Health System; Charlottesville (VA); On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Retirement Savings

Long-term and Short-term Disability

Health Savings Plans, and Flexible</n>

Certification and Education Support

Job summary

UVA Health System in Charlottesville, VA is seeking an Access Associate Senior to improve patient entry into care. You will act as a trusted access expert across clinical settings, handling intake, registration, scheduling, and financial clearance with accuracy and compassion.

In this role you will support patient interactions, coordinate appointments, verify insurance, and guide patients through next steps.

Qualifications

• Education: High School Graduate or Equivalent required.
• Experience: 2+ years of directly relevant experience required.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services.
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing both patient care and compliance standards.

Education

High School Graduate or Equivalent

Job description

UVA Health System in Charlottesville, VA is seeking an Access Associate Senior to improve patient entry into care. You will act as a trusted access expert across clinical settings, handling intake, registration, scheduling, and financial clearance with accuracy and compassion.

In this role you will support patient interactions, coordinate appointments, verify insurance, and guide patients through next steps.