Senior Patient Access & Scheduling Specialist

UVA Health; Virginia; On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off

Retirement Savings

Long-term and Short-term Disability

Health Saving Plans, and Flexible Sp.

Certification and Education Support

Job summary

UVA Health is seeking an Access Associate Senior to join its patient access team. You will be the front line entry for patients, delivering compassionate service across a complex academic medical system while supporting intake, registration, scheduling, and financial clearance.

This role emphasizes accuracy, adaptability, and teamwork as you coordinate appointments, verify insurance, guide patients through processes, and collaborate with clinicians to resolve scheduling challenges, all while

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps
• Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges
• Maintain composure in a fast-paced, high-volume environment while prioritizing both patient care and compliance standards

Job description

UVA Health is seeking an Access Associate Senior to join its patient access team. You will be the front line entry for patients, delivering compassionate service across a complex academic medical system while supporting intake, registration, scheduling, and financial clearance.

This role emphasizes accuracy, adaptability, and teamwork as you coordinate appointments, verify insurance, guide patients through processes, and collaborate with clinicians to resolve scheduling challenges, all while