Senior Patient Access & Scheduling Coordinator

sanford; Sioux Falls (SD); On-site; USD 52,294,000 - 73,068,000; Full time

Job summary

Sanford Health, the largest rural health system in the United States, is seeking a Senior Patient Access Representative to serve as a liaison between patients, families, physicians and medical staff, ensuring smooth scheduling and coordination.

This role supports multi-disciplinary teams, handles scheduling and front desk duties, and upholds confidentiality while delivering professional service in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• Previous medical office experience preferred; EMR experience preferred.
• Knowledge of medical terminology; customer service skills essential; six months' customer service experience desired.

Responsibilities

• Collaborates with multi-disciplinary team to schedule medical services and resources.
• May assist with patient registration and front desk duties; EMR super user duties possible.
• Maintain confidentiality and demonstrate professionalism; use multi-line phone effectively.

Skills

Customer service

Teamwork

Problem solving

Confidentiality

Education

High school diploma or equivalent

Post-secondary education helpful

Tools

EMR experience preferable

Medical terminology knowledge

Job description

Sanford Health, the largest rural health system in the United States, is seeking a Senior Patient Access Representative to serve as a liaison between patients, families, physicians and medical staff, ensuring smooth scheduling and coordination.

This role supports multi-disciplinary teams, handles scheduling and front desk duties, and upholds confidentiality while delivering professional service in a fast-paced healthcare environment.