Senior Patient Access & Registration Specialist

Virginia Mason Franciscan Health; Gig Harbor (WA); On-site; USD 32,000 - 49,000; Full time

Job summary

Virginia Mason Franciscan Health in Gig Harbor, WA is seeking a Senior Patient Access Representative to perform patient registration and admitting across ED, main registration and admitting areas, including payer notification workflows.

The role involves handling moderately complex encounters, including insurance verification, benefits review, and patient financial responsibility communication, with the ability to collect payments at the time of service.

Qualifications

• High school diploma or GED upon hire.
• 1–3 years of experience in patient access or related healthcare admin role.
• Experience with insurance verification, benefits review, or registration workflows.

Responsibilities

• Register patients across ED, main registration, admitting and payer notification workflows.
• Handle moderately complex registration and encounter scenarios including insurance verification and benefits review.
• Resolve moderately complex discrepancies and escalate as needed.
• Communicate patient financial responsibility and collect payments at the time of service.
• Flex across access points to support high-volume or high-acuity periods.
• Serve as an informal resource to PAR I staff on workflows and systems.

Education

High School Graduate General Studies

High School GED General Studies

Job description

Virginia Mason Franciscan Health in Gig Harbor, WA is seeking a Senior Patient Access Representative to perform patient registration and admitting across ED, main registration and admitting areas, including payer notification workflows.

The role involves handling moderately complex encounters, including insurance verification, benefits review, and patient financial responsibility communication, with the ability to collect payments at the time of service.