Patient Access & Registration Specialist

Virginia Mason Franciscan Health; Gig Harbor (WA); In loco; USD 30.000 - 47.000; Tempo pieno

Descrizione del lavoro

Virginia Mason Franciscan Health in Gig Harbor seeks a Patient Access Representative to handle patient registration across ED, main registration, admitting and other access points. You will gather, verify and update demographic, insurance, and account information to ensure accurate data capture and smooth patient flow.

You will use multiple systems for registration, scheduling and documentation, identify discrepancies, support busy periods, and work with the care team to deliver a positive

Competenze

• 1 year relevant experience in healthcare, patient access setting preferred.
• Knowledge of patient registration procedures and documentation.
• Knowledge of health insurance payers and real-time insurance eligibility verifications.
• Ability to use multiple systems and adapt to high-volume periods.

Mansioni

• Perform patient registration across assigned access points, ensuring accurate demographic information, insurance eligibility and benefits verification and documentation in the electronic health record.
• Accurately scan, index, and manage patient documentation to support registration, billing, and clinical workflows.
• Communicate patient financial responsibility using established education tools and scripts, including estimates and liabilities, and collect payments when appropriate.
• Schedule, confirm, and revise patient appointments to support timely access to care and adherence to workflows.
• Identify and resolve routine registration, insurance, and encounter discrepancies; escalate complex issues.
• Provide patient-facing support via telephone and other approved channels, documenting interactions per procedures.

Conoscenze

Attention to detail

Communication skills

Formazione

High School Graduate

GED

Descrizione del lavoro

Virginia Mason Franciscan Health in Gig Harbor seeks a Patient Access Representative to handle patient registration across ED, main registration, admitting and other access points. You will gather, verify and update demographic, insurance, and account information to ensure accurate data capture and smooth patient flow.

You will use multiple systems for registration, scheduling and documentation, identify discrepancies, support busy periods, and work with the care team to deliver a positive