Senior Patient Access Coordinator – Outpatient Therapy

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

The Rector & Visitors of the University of Virginia is seeking a patient-focused service representative to manage complex scheduling, registrations, and patient communications. You will coordinate appointments across departments, retrieve records, and ensure the right provider at the right time with accurate information.

Strong teamwork and adherence to SOPs in a fast-paced clinic/call center setting are essential.

Qualifications

• High School Diploma or equivalent required; Associates preferred.
• Experience in patient scheduling and coordination desirable.
• Excellent communication and customer service skills required.

Responsibilities

• Schedule multi-specialty and multidisciplinary appointments accurately.
• Register patients and verify insurance information.
• Check-in and check-out, collect payments and provide receipts.
• Communicate scheduling policies and ensure patient privacy.

Skills

Scheduling coordination

Customer service

Multitasking

Phone etiquette

Education

High School Diploma

Tools

EMR systems

Phone systems

Job description

The Rector & Visitors of the University of Virginia is seeking a patient-focused service representative to manage complex scheduling, registrations, and patient communications. You will coordinate appointments across departments, retrieve records, and ensure the right provider at the right time with accurate information.

Strong teamwork and adherence to SOPs in a fast-paced clinic/call center setting are essential.