Senior Patient Access Specialist — Diverse Clinics & Growth

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off

Retirement Savings

Disability Insurance

Health Savings Plans

Certification and Education Support

Job summary

The Rector & Visitors of the University of Virginia is seeking a patient access specialist to support registration, scheduling, and financial clearance across clinical settings. You will interact with patients and families, guiding them through processes and expectations while ensuring accuracy and compliance.

In a fast-paced environment, you will collaborate with clinical teams to resolve scheduling challenges and maintain a patient-centered approach that aligns with UVA Health's high standards

Qualifications

• Education: High School Graduate or Equivalent required.
• Experience: 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services.
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing both patient care and compliance standards.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Tools

Scheduling systems

Insurance verification tools

Job description

The Rector & Visitors of the University of Virginia is seeking a patient access specialist to support registration, scheduling, and financial clearance across clinical settings. You will interact with patients and families, guiding them through processes and expectations while ensuring accuracy and compliance.

In a fast-paced environment, you will collaborate with clinical teams to resolve scheduling challenges and maintain a patient-centered approach that aligns with UVA Health's high standards