Senior Parts Specialist

AppleOne Employment Services; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

AppleOne Employment Services is seeking a Senior Parts Specialist to manage parts ordering, inventory control, and cross-functional support across Service, Sales, Warehouse, and Accounting teams in Charlotte, NC. The role is hands-on and focuses on accurate processing, replenishment, and supplier follow-up.

The position emphasizes maintaining stock levels, facilitating deliveries, and ensuring data accuracy while collaborating with internal teams.

Qualifications

• 3 years of parts experience within a manufacturing/warehouse environment.
• Intermediate Excel skills.
• Some general knowledge of ERP systems preferred.
• High school diploma; no degree required; not an Analyst position.
• Physically able to lift up to 50 pounds with bending, standing, and kneeling as required.

Responsibilities

• Manage parts orders from entry through fulfillment and shipment; provide pricing, availability, shipment status, and general support.
• Maintain accurate inventory records and perform cycle counts; investigate discrepancies.
• Review on-hand quantities, demand, lead times, and stocking levels; set reorder points.
• Follow up with suppliers on acknowledgments, pricing, quantities, and ship dates; track open POs.
• Coordinate/verify incoming parts; support returns and RMAs; ensure correct quantities and locations.
• Coordinate parts inventory activities and cross-department coordination.
• Ensure warehouse parts are stocked, labeled, organized, and transactionally accurate.

Skills

Excel

Organizational skills

Communication skills

Education

High school diploma

Tools

ERP systems

Job description

The Senior Parts Specialist is a hands-on role responsible for accurate and timely parts ordering, parts processing, parts purchasing, parts replenishment, and parts-related support across internal Service, Sales, Warehouse, Accounting teams. This position serves as main parts POC, while maintaining parts stock levels and monitoring turnover.

*THIS IS NOT A SUPPLY CHAIN ANALYST POSITION.

Responsibilities

• Parts Order Processing & Customer Support: Manage orders from entry through fulfillment and shipment. Ensure orders are accurate and timely; provide parts pricing, availability, shipment status, and general support to customers and internal sales/service teams. Serve as backup for parts coordination and shipping when needed.
• Inventory Control & Accuracy: Maintain accurate inventory records and transactions for all parts movement. Support annual physical inventory, quarterly cycle counts, and routine spot checks. Investigate and resolve inventory discrepancies, ensuring receipts, issues, returns, transfers, and adjustments are recorded correctly.
• Replenishment & Inventory Planning: Review on-hand quantities, parts demand, forecasts, lead times, and sales/service requirements. Maintain appropriate reorder points and stocking levels.
• Supplier Follow-Up: Confirm supplier acknowledgements, pricing, quantities, and expected ship dates; follow open POs through delivery.
• Receiving, Returns & Warranty: Coordinate/verify incoming parts before inventory receipt; ensure correct quantities, condition, labeling, and warehouse locations. Support container receiving documentation. Process customer RMAs and returned parts.
• Process Coordination: Coordinate parts inventory activities, supporting cross-department coordination.
• Cross-Functional Coordination: Maintain accurate inventory, purchasing and item information, reordering, and transaction records. Ensure warehouse parts are stocked, labeled, organized, and transactionally accurate.

Qualifications

• High school diploma. *No degree required; this is NOT an Analyst position.
• 3 years of parts experience within a manufacturing/warehouse environment.
• Possessing intermediate Excel skills. Some general knowledge of ERP systems preferred.
• Exhibits effective organization, prioritization, communication skills.
• Physically able to lift up to 50 pounds with the ability to bend, stand, and kneel as required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.