Mailroom Supervisor

AppleOne Employment Services; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

AppleOne Employment Services is seeking a Mailroom Supervisor to oversee daily storage and inventory operations, ensuring products and supplies are organized, stocked, tracked, and distributed efficiently. This lead position provides team guidance, supports operational coverage, and collaborates with internal departments to maintain service, safety, and workplace standards.

The role requires 2+ years of experience in mailroom, facilities, or similar operations, strong organizational skills, and

Qualifications

• 2+ years of experience in mailroom, facilities, warehouse, inventory, or related operations.
• Previous leadership or lead experience preferred.
• Strong organizational skills and attention to detail.
• Experience with inventory management and stock control.

Responsibilities

• Provide day-to-day leadership and guidance to team members, reinforcing procedures, service expectations, and operational standards while supporting cross-training and coverage needs.
• Oversee the daily organization, maintenance, and operation of product closets and storage areas, ensuring they remain clean, accessible, properly labeled, and stocked.
• Monitor inventory levels and product movement, oversee cycle counts, and identify replenishment needs, excess inventory, damaged items, or other issues requiring escalation.
• Coordinate supply ordering, stocking, and organization to maintain appropriate inventory levels and prevent shortages or overstocking.
• Oversee and support the receipt, sorting, processing, staging, delivery, pickup, and transportation of mail, packages, products, and business materials.
• Provide professional support to internal departments, ensuring requests are handled consistently and communicating status, timing, availability, and escalations as needed.
• Maintain accurate logs, inventory records, and reporting while ensuring compliance with established safety, security, and Workplace Operations procedures.

Skills

Leadership experience

Inventory management

Organizational skills

Customer service

Communication skills

Ability to lift 50 lbs

Education

High school diploma or GED

Tools

Microsoft Office

Inventory tracking systems

Job description

The Mailroom Supervisor oversees daily storage and inventory operations, ensuring products and supplies are organized, stocked, tracked, and distributed efficiently. This lead position provides team guidance, supports operational coverage, and works closely with internal departments to maintain service, safety, and workplace standards.

Key Responsibilities

• Provide day-to-day leadership and guidance to team members, reinforcing procedures, service expectations, and operational standards while supporting cross-training and coverage needs.
• Oversee the daily organization, maintenance, and operation of product closets and storage areas, ensuring they remain clean, accessible, properly labeled, and stocked.
• Monitor inventory levels and product movement, oversee cycle counts, and identify replenishment needs, excess inventory, damaged items, or other issues requiring escalation.
• Coordinate supply ordering, stocking, and organization to maintain appropriate inventory levels and prevent shortages or overstocking.
• Oversee and support the receipt, sorting, processing, staging, delivery, pickup, and transportation of mail, packages, products, and business materials.
• Provide professional support to internal departments, ensuring requests are handled consistently and communicating status, timing, availability, and escalations as needed.
• Maintain accurate logs, inventory records, and reporting while ensuring compliance with established safety, security, and Workplace Operations procedures.

Qualifications

• 2+ years of experience in mailroom, facilities, warehouse, inventory, logistics, office services, or a related operational environment.
• Previous leadership, supervisory, or lead experience preferred, with the ability to provide direction and support to team members.
• Strong organizational skills and attention to detail, with the ability to manage inventory, maintain accurate records, and prioritize multiple tasks.
• Experience with inventory management, supply ordering, cycle counts, or stockroom operations preferred.
• Strong customer service and communication skills, with the ability to work professionally with internal departments, vendors, and team members.
• Ability to identify operational issues, shortages, discrepancies, or safety concerns and elevate them appropriately.
• Comfortable working in a fast-paced, hands-on environment and assisting with daily mail, package, supply, and material handling activities.
• Proficiency with Microsoft Office and the ability to learn inventory, tracking, and workplace management systems.
• Ability to lift and move packages, supplies, and materials up to 50 lbs as required by the position.
• High school diploma or GED required; additional education or relevant training is a plus.

Qualifications

• 2+ years of experience in mailroom, facilities, warehouse, inventory, logistics, office services, or a related operational environment.
• Previous leadership, supervisory, or lead experience preferred, with the ability to provide direction and support to team members.
• Strong organizational skills and attention to detail, with the ability to manage inventory, maintain accurate records, and prioritize multiple tasks.
• Experience with inventory management, supply ordering, cycle counts, or stockroom operations preferred.
• Strong customer service and communication skills, with the ability to work professionally with internal departments, vendors, and team members.
• Ability to identify operational issues, shortages, discrepancies, or safety concerns and elevate them appropriately.
• Comfortable working in a fast-paced, hands-on environment and assisting with daily mail, package, supply, and material handling activities.
• Proficiency with Microsoft Office and the ability to learn inventory, tracking, and workplace management systems.
• Ability to lift and move packages, supplies, and materials up to 50 lbs as required by the position.
• High school diploma or GED required; additional education or relevant training is a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.