Senior Partner Solutions Engineer (Remote)

Relativity

Nebraska

Hybrid

USD 127,000 - 191,000

Full time

42 hours ago

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Job summary

Relativity is seeking a Senior Sales Engineer - Partner to support sales activities and act as a solution evangelist across client engagements. You will lead complex requests and mentor junior team members while driving partner-centric initiatives.

You will collaborate with account executives to deliver presentations, product demonstrations and tailored PoCs, while contributing to RFx processes and risk assessments. Travel up to 25% is expected.

Qualifications

Seven years of experience supporting SaaS applications, including four or more years in sales engineering, client services or consulting.
Experience supporting Legal Data Intelligence solutions.
Complete technical understanding of Relativity.
Relativity Certified Administrator (RCA) strongly preferred, otherwise ability to pass the exam within 3 months of employment.
Relativity Master status preferred, otherwise ability to obtain Relativity Master within 18 months of employment.
Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills.
Attention to detail, plus analytical and problem-solving capabilities.
Ability to travel 25%.

Responsibilities

Play a key role in Relativity’s efforts to acquire and grow accounts through virtual and in person technical sales consulting.
Proactive in seeking opportunities for deeper Partner engagement, including driving agendas, organizing and creating presentational material, establishing meeting objectives.
Serve as a subject matter expert and consultant for internal and external stakeholders. Participate in sales calls and meetings with account executives and partners. Assist with, and/or lead, presentations and product demonstrations Manage Proof of Concept projects and address any prospect questions and issues.
Act as liaison to Relativity’s Partnership centric teams, supporting sales readiness programs for partners, support in onboarding Partner Account Executives.
Support Relativity’s RFx and third party risk assessment workflows - Capture prospect/customer requirements. Collaborate with sales to write sales proposals detailing how Relativity’s solutions will address business needs. Support education of our partners on our RFx, Risk Assessment and TPRA best practices.
Intake and communicate product feedback - Deliver feedback to the product management team based on prospect or customer feedback, product issues, field deployments and generally observed market trends.
Serve as customer facing Relativity evangelist - Create necessary documentation, presentations, and product demonstrations to teach clients about Relativity functionality and the value proposition. Attend and present at industry events, such as field enablement, in support of product expertise. Author content surrounding industry trends and best practices.