Senior OT Security & Risk Solutions Architect

ServiceNow; Chicago (IL); On-site; USD 173,000 - 303,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Senior Principal Solution Architect to consult on Risk, Security, and OT solutions, guiding architecture and delivery for complex customer engagements. The role requires deep product knowledge, strong leadership in pre-sales, and collaboration with customers, partners, and internal teams to drive successful outcomes.

You will lead architectural guidance, align roadmaps with stakeholders, and ensure delivery excellence for marquee accounts while advancing our OT/INTEGRATED

Qualifications

• Experience translating business needs into scalable ServiceNow solutions.
• Deep knowledge of Risk, Security, and OT in enterprise settings.
• Familiarity with ITOM modules (Event Management, Discovery, CMDB, SG Cloud Connectors).

Responsibilities

• Lead pre-sales activities with presentations, scoping workshops, and SOW documentation.
• Drive delivery with cross-functional teams across Risk, Security, and OT solutions.
• Engage CXOs and senior leaders to align roadmaps and change management for best practices.
• Mentor delivery staff and partners on ServiceNow deployments and governance.

Skills

Pre-sales leadership

Senior stakeholder engagement

Solution architecture

AI workflow integration

ITOM ServiceNow modules

Regulatory/compliance familiarity

Strong communication

Security/OT domain knowledge

Tools

ServiceNow Platform

CMDB

Security workflows

Job description

ServiceNow is seeking a Senior Principal Solution Architect to consult on Risk, Security, and OT solutions, guiding architecture and delivery for complex customer engagements. The role requires deep product knowledge, strong leadership in pre-sales, and collaboration with customers, partners, and internal teams to drive successful outcomes.

You will lead architectural guidance, align roadmaps with stakeholders, and ensure delivery excellence for marquee accounts while advancing our OT/INTEGRATED