Senior Ops Leader, Reverse Logistics & Returns Center

Amazon Inc.; Horn Lake (MS); Vor Ort; USD 135.000 - 183.000; Vollzeit

Benefits dieser Stelle

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Zusammenfassung

Amazon Inc. in Horn Lake, MS is seeking a Sr. Operations Manager for Reverse Logistics. You will lead a team of Operations and Area Managers, mentor leaders, and drive safety, quality, and customer experience across the Returns Center.

You will collaborate with HR, Finance, Facilities and IT to secure resources and implement scalable improvements while delivering on business objectives. A strong focus on leadership development and associate relations is expected.

Qualifikationen

• Bachelor's degree or equivalent required.
• 2+ years of equivalent experience preferred.

Aufgaben

• Drives safety and quality process changes and Lean initiatives to meet and exceed the business plan.
• Oversees overall safety, quality, operational performance, and customer experience across all departments.
• Sets and clarifies requirements for Operations and Area Managers; measures performance and provides feedback.
• Leverages managers to source ideas and create improvement plans for the area.
• Ensures scalable best practices are shared across departments and shifts.
• Coordinates with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources for projects.

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Amazon Inc. in Horn Lake, MS is seeking a Sr. Operations Manager for Reverse Logistics. You will lead a team of Operations and Area Managers, mentor leaders, and drive safety, quality, and customer experience across the Returns Center.

You will collaborate with HR, Finance, Facilities and IT to secure resources and implement scalable improvements while delivering on business objectives. A strong focus on leadership development and associate relations is expected.