Senior Operations Admin: Streamline Delivery & Service

Federal Express Corporation; Sikeston (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented Administrative Clerk to support hub and station operations, handle data entry, and serve as the first line of customer contact for diverse issues.

You will manage records, prepare regular and ad hoc reports, assist with audits, and help ensure timely delivery while maintaining high accuracy and strong time management in a fast-paced environment. Proficiency with Microsoft Office and effective communication are required.

Qualifications

• High school diploma or GED required.
• Four years of customer service or clerical experience required; distribution center experience preferred.
• Proficient in typing, data entry, phone, fax and copier.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, emailing, calls).
• Enter and review data in various systems to support functions.
• Compile data and prepare reports for management review.
• Serve as frontline customer service to resolve inquiries.
• Support address searches and loss prevention activities.
• Track metrics and prepare weekly management reports.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Multitasking

Phone etiquette

Education

High School Diploma or GED

Tools

MS Office

Web apps

Job description

Federal Express Corporation is seeking a detail-oriented Administrative Clerk to support hub and station operations, handle data entry, and serve as the first line of customer contact for diverse issues.

You will manage records, prepare regular and ad hoc reports, assist with audits, and help ensure timely delivery while maintaining high accuracy and strong time management in a fast-paced environment. Proficiency with Microsoft Office and effective communication are required.