Senior Operations Admin: Customer Care & Logistics

Federal Express Corporation; Augusta (ME); On-site; USD 24,796 - 37,195; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical specialist to support hub and station operations. You will perform data entry, filing, and routine customer service tasks, ensuring timely handling of inquiries and issues to help optimize delivery times.

The role emphasizes accuracy, multitasking, and collaboration with management and operations teams. Minimal travel required; pay range reflects hourly compensation; E‑Verify participation and accommodations are noted.

Qualifications

• Proven clerical and data-entry skills.
• Strong customer service mindset with professionalism.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide clerical support across management and operations.
• Enter and verify data in various systems to support functional areas.
• Prepare regular and adhoc reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits by retrieving data and documents.

Skills

Typing

Data entry

Phone & fax

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented clerical specialist to support hub and station operations. You will perform data entry, filing, and routine customer service tasks, ensuring timely handling of inquiries and issues to help optimize delivery times.

The role emphasizes accuracy, multitasking, and collaboration with management and operations teams. Minimal travel required; pay range reflects hourly compensation; E‑Verify participation and accommodations are noted.