Hub Operations Admin & Records Specialist

Federal Express Corporation; Milan (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Federal Express Corporation is seeking a detail‑oriented clerical assistant to support hub and station operations. You will handle records management, data entry, and customer service, acting as the first point of contact for various inquiries to help maintain delivery timelines.

The role includes quality assurance tasks, routine reporting, and assisting with audits; you will ensure efficient workflow, accurate scanning statuses, and timely resolution of issues in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Prior clerical or customer service experience preferred.
• Proficiency with typing, data entry, and basic office equipment.

Responsibilities

• Provide clerical support to management and operations, including photocopying, filing, faxing, emailing and phone duties.
• Enter data in multiple systems to support the functional area.
• Compile data and generate regular and ad hoc reports for management review.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Microsoft Office

Web-based applications

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Federal Express Corporation is seeking a detail‑oriented clerical assistant to support hub and station operations. You will handle records management, data entry, and customer service, acting as the first point of contact for various inquiries to help maintain delivery timelines.

The role includes quality assurance tasks, routine reporting, and assisting with audits; you will ensure efficient workflow, accurate scanning statuses, and timely resolution of issues in a fast-paced environment.