Senior Operations Admin & Logistics Support

Federal Express Corporation; Middletown Township (PA); On-site; USD 21,000 - 28,000; Full time

Job summary

Federal Express Corporation seeks a detail-oriented administrative Clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will perform clerical tasks, manage data entry, respond to customer inquiries and help ensure timely delivery.

The role emphasizes accuracy, multitasking, and the ability to handle address corrections and data compilation for reports.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, telephone).
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides regular and adhoc reports to management.
• Serves as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Researches missing packages to understand scanning failures and compiles information on disputed deliveries for management review.
• Tracks a variety of metrics and prepares weekly reports for management review.

Skills

Customer service

Data entry

Typing

Phone skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation seeks a detail-oriented administrative Clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will perform clerical tasks, manage data entry, respond to customer inquiries and help ensure timely delivery.

The role emphasizes accuracy, multitasking, and the ability to handle address corrections and data compilation for reports.