Hub Operations Admin & Data Specialist

Federal Express Corporation; Chandler (AZ); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Federal Express Corporation is seeking a diligent clerical assistant to support hub and station operations, including linehaul, records management, QA and customer service. You will handle data entry, prepare reports, and act as the first point of contact for customer inquiries.

Responsibilities include processing mail and documents, assisting with audits, tracking metrics, and ensuring timely, accurate information flows to support delivery performance.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills include typing, data entry and use of phone, copier, and fax.

Responsibilities

• Provides clerical support for management and operational functions including filing, photocopying, emailing and answering calls.
• Reviews and enters data in systems to support functional areas and compiles regular and ad-hoc reports.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with audits by retrieving data and files for review.
• Maintains records management tasks including maintenance, destruction and inventory.
• Ensures timely processing to maximize same-day delivery and accurate scan statuses.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a diligent clerical assistant to support hub and station operations, including linehaul, records management, QA and customer service. You will handle data entry, prepare reports, and act as the first point of contact for customer inquiries.

Responsibilities include processing mail and documents, assisting with audits, tracking metrics, and ensuring timely, accurate information flows to support delivery performance.