Operations & Admin Lead - Customer Service & Logistics

FedEx; Burlington (VT); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Federal Express Corporation is seeking a reliable clerk to perform clerical and administrative functions across hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages to optimize delivery time and serve as the first contact for customers.

Responsibilities include data entry, compiling reports, processing inquiries and supporting audits.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• Strong keyboarding and data entry skills; proficient with Microsoft Office and web-based applications.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and enters data to support the functional area.
• Compiles data and prepares regular and ad hoc reports for management.

Skills

Data entry

Customer service

Microsoft Office

Time management

Communication

Education

High School Diploma or GED

Tools

Data systems

Job description

Federal Express Corporation is seeking a reliable clerk to perform clerical and administrative functions across hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages to optimize delivery time and serve as the first contact for customers.

Responsibilities include data entry, compiling reports, processing inquiries and supporting audits.