Senior Operations Admin: Logistics & Customer Care

FedEx Group; Jacksonville (FL); On-site; USD 32,000 - 42,000; Part time

Job summary

FedEx is seeking a part-time administrative/clerical support specialist to assist hub and station operations, handling data entry, reports, and frontline customer inquiries.

You will help with packing and sorting issues, ensure accurate scans, and support Linehaul and QA functions; minimal travel. The role requires a high school diploma and 4 years in customer service or clerical settings, with proficiency in Microsoft Office.

Qualifications

• High school diploma or GED required.
• Strong typing, data entry, and organization skills.
• Proficient in Microsoft Office and related software.
• Customer service skills to address inquiries professionally.

Responsibilities

• Provide clerical support for hub and station operations, including linehaul, QA and customer service.
• Enter and review data in systems to support operations.
• Prepare reports for management review on a regular basis.
• Serve as frontline contact to resolve customer inquiries and issues.
• Assist BC SA audit data retrieval and documentation.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

FedEx is seeking a part-time administrative/clerical support specialist to assist hub and station operations, handling data entry, reports, and frontline customer inquiries.

You will help with packing and sorting issues, ensure accurate scans, and support Linehaul and QA functions; minimal travel. The role requires a high school diploma and 4 years in customer service or clerical settings, with proficiency in Microsoft Office.