Operations Admin I: Data, Records & Customer Service

FedEx Group; Whitsett (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

FedEx Group is seeking a detail-oriented administrative clerk to perform clerical tasks, data entry, and records management for hub and station operations. You will support lines of business including linehaul, QA, and customer service, acting as the first point of contact for customers and handling inquiries promptly.

A strong eye for accuracy and timely delivery is essential. Responsibilities include data entry in multiple systems, generating regular reports, assisting with audits, and

Qualifications

• Typing and data entry skills.
• Customer service mindset and effective communication.
• Time management and multi-tasking in a fast-paced environment.
• Organizational skills and attention to detail.

Responsibilities

• Provides clerical support including photocopying, filing, faxing, emailing and answering calls.
• Reviews and enters data in various systems to support functional area.
• Compiles data and reports for management review.
• Serves as frontline customer service to resolve inquiries and issues.
• Maintains records, supports audits and BCSA activities.
• Tracks metrics and prepares weekly reports for management.

Job description

FedEx Group is seeking a detail-oriented administrative clerk to perform clerical tasks, data entry, and records management for hub and station operations. You will support lines of business including linehaul, QA, and customer service, acting as the first point of contact for customers and handling inquiries promptly.

A strong eye for accuracy and timely delivery is essential. Responsibilities include data entry in multiple systems, generating regular reports, assisting with audits, and