Operations Admin Lead - Logistics & Service

FedEx Group; Cedar Rapids (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

FedEx Group in the United States is seeking a part-time clerical and administrative support professional. The role emphasizes customer service, data entry, and Excel- and report-driven tasks within hub and station operations. You will assist with address corrections, data entry, and basic audits to help ensure timely delivery and good service.

Minimal travel is required, with a focus on accuracy, multitasking, and following established procedures in a fast-paced distribution environment.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience; dock ops/distribution center exp preferred.
• Proficient in typing, data entry, phone, copier, fax; proficient with Microsoft Office and web-based apps.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Enter and review data in systems to support the functional area.
• Compile data and prepare regular and adhoc reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval for review.
• Support quality assurance/loss prevention with address corrections to ensure timely delivery.
• Track metrics and prepare weekly reports for management.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Web-based applications

Job description

FedEx Group in the United States is seeking a part-time clerical and administrative support professional. The role emphasizes customer service, data entry, and Excel- and report-driven tasks within hub and station operations. You will assist with address corrections, data entry, and basic audits to help ensure timely delivery and good service.

Minimal travel is required, with a focus on accuracy, multitasking, and following established procedures in a fast-paced distribution environment.