Operations Admin Specialist — Data, Service & Logistics

FedEx Group; Carteret (NJ); On-site; USD 25,000 - 34,000; Full time

Job summary

FedEx is seeking a detail-oriented administrative clerk to support hub and station operations. You will perform clerical tasks, manage data entry, and serve as the initial point of contact for customers across various issues.

Responsibilities include generating reports, assisting with audits, and ensuring accurate package handling and timely communication with customers. This role requires strong organizational skills and the ability to multitask in a dynamic environment.

Qualifications

• Proficient typing and data entry skills with high accuracy.
• Familiarity with MS Office and web-based applications.
• Strong customer service orientation and communication skills.
• Ability to multitask and manage time in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations, including filing, copying, emailing, and answering phones.
• Enter data in systems and compile reports for management review.
• Serve as frontline customer service to resolve inquiries and escalate as needed.
• Assist with audit activities and data retrieval for review.
• Support linehaul and quality assurance functions as needed.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx is seeking a detail-oriented administrative clerk to support hub and station operations. You will perform clerical tasks, manage data entry, and serve as the initial point of contact for customers across various issues.

Responsibilities include generating reports, assisting with audits, and ensuring accurate package handling and timely communication with customers. This role requires strong organizational skills and the ability to multitask in a dynamic environment.