Operations Admin Lead | Customer Service & Data Reporting

FedEx Group; Wichita (KS); On-site; USD 38,000 - 48,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations, handling data entry, reporting and customer inquiries. You will help ensure timely delivery by verifying addresses, resolving issues, and maintaining accurate records.

The role emphasizes strong clerical skills, MS Office proficiency, and reliable multi-tasking in a fast-paced environment. Minimal travel required; on-site work at a FedEx operation center.

Qualifications

• General business skills: typing, data entry, phone, copier, fax.
• Proficiency with Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Strong time management, organizational and multitasking abilities.

Responsibilities

• Provide clerical support to management and operations.
• Enter and review data in systems to support functions.
• Compile data and prepare reports for management review.
• Act as frontline customer service to resolve inquiries and issues.
• Assist with audits and data retrieval for BCSA activities.
• Verify package status, assist with address searches and loss prevention.

Skills

Typing

Data entry

Phone skills

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations, handling data entry, reporting and customer inquiries. You will help ensure timely delivery by verifying addresses, resolving issues, and maintaining accurate records.

The role emphasizes strong clerical skills, MS Office proficiency, and reliable multi-tasking in a fast-paced environment. Minimal travel required; on-site work at a FedEx operation center.