Senior Operations Admin: Hub & Logistics Support Lead

Federal Express Corporation; Stratford (CT); On-site; USD 26,000 - 37,000; Full time

Job summary

Federal Express Corporation in Stratford, CT is seeking an Sr Ops Admin to perform clerical and administrative duties across hub and station operations, including linehaul, QA and customer service. You will assist with data entry, reports, and frontline inquiries to keep packages moving on schedule.

The role requires strong organizational skills, reliable data handling, and a customer-service mindset to resolve issues and support delivery performance in a fast-paced environment.

Qualifications

• Experience providing clerical support in a fast-paced environment.
• Ability to review, enter data, and generate reports.
• Strong customer service and communication skills.
• Proficient in Microsoft Office and web-based apps.

Responsibilities

• Provide clerical support including filing, copying, faxing, and phone tasks.
• Enter data in systems and generate regular and ad hoc reports.
• Serve as frontline customer service to resolve inquiries.
• Track and address damaged or misaddressed packages to aid delivery.
• Assist with audits and data retrieval for management review.

Skills

Typing

Data entry

Phone skills

Copier use

Customer service

Time management

Organization

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Stratford, CT is seeking an Sr Ops Admin to perform clerical and administrative duties across hub and station operations, including linehaul, QA and customer service. You will assist with data entry, reports, and frontline inquiries to keep packages moving on schedule.

The role requires strong organizational skills, reliable data handling, and a customer-service mindset to resolve issues and support delivery performance in a fast-paced environment.