Operations Admin II: Customer Care & Logistics

FedEx Logistics; Grand Island (NE); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Federal Express Corporation is seeking an organized administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will handle clerical tasks, track packages, and act as the first point of contact for customers with inquiries.

Key duties include data entry, report generation, assisting with audits, and ensuring accurate scans and timely deliveries.

Qualifications

• General administrative support duties.
• Data entry and review in multiple systems.
• Provide customer service and respond to inquiries.

Responsibilities

• Provides clerical support to management and operations.
• Reviews and enters data to support functional areas.
• Compiles data and generates regular/ad-hoc reports for management.
• Handles frontline customer inquiries and issues.
• Assists with audits and data retrieval for BCSA.

Skills

Typing

Data Entry

Phone Etiquette

Time Management

Education

High School Diploma or GED

Tools

MS Office

Email/CRM systems

Job description

Federal Express Corporation is seeking an organized administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will handle clerical tasks, track packages, and act as the first point of contact for customers with inquiries.

Key duties include data entry, report generation, assisting with audits, and ensuring accurate scans and timely deliveries.