Operations Admin Specialist – Hub & Linehaul Support

Federal Express Corporation

Newark (NJ)

On-site

USD 24,000 - 38,000

Part time

3 days ago

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Benefits offered by this job

Part-time

Job summary

Federal Express Corporation in Newark, NJ, is seeking an Operations Admin (Ops Admin I/II/SR) to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. You will address damaged or misaddressed packages to support on-time delivery and act as the first point of contact for customer inquiries.

Responsibilities include data entry, report generation, and supporting audits.

Qualifications

High School Diploma or GED required.
Four years of customer service, clerical or related experience; distribution/ dock ops background preferred.
Proficiency with MS Office and accurate data entry; strong communication skills.

Responsibilities

Provide clerical support to management and operational functions, including filing, copying, faxing, emailing and answering phones.
Enter data in various systems to support the respective functional area and compile reports for management.
Serve as frontline customer service to receive, resolve and/or escalate inquiries and issues.
Assist with Business Control Self Assessment (BCSA) audits by retrieving data/files for review.
Support loss prevention and quality assurance by researching missing packages and documenting issues.