Senior Operations Admin: Data, Service & Logistics

Federal Express Corporation; Cypress (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Federal Express Corporation is seeking a Linehaul clerk who will handle clerical tasks for hub and station operations, including linehaul, quality assurance and customer service. You will manage data entry, generate reports, and respond to customer inquiries to help optimize delivery times.

The role emphasizes accuracy, timely communication, and collaboration with management to address issues, audits, and loss prevention. Prior experience in logistics or distribution centers is valued.

Qualifications

• High school diploma or GED required.
• Four years of customer service, clerical, or related experience preferred.
• Experience in dock operations or distribution center environment is a plus.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering phones.
• Enter data in systems and compile reports for management.
• Serve as frontline customer service to receive, resolve or escalate inquiries.
• Assist with audits and data retrieval for reviews.
• Track and report metrics such as loss prevention and delivery-related issues.

Skills

Typing

Data entry

Microsoft Office

Web-based applications

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a Linehaul clerk who will handle clerical tasks for hub and station operations, including linehaul, quality assurance and customer service. You will manage data entry, generate reports, and respond to customer inquiries to help optimize delivery times.

The role emphasizes accuracy, timely communication, and collaboration with management to address issues, audits, and loss prevention. Prior experience in logistics or distribution centers is valued.