Senior Operations Admin - Hub & Delivery Support

FedEx Group; Mabelvale (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Group in Arkansas seeks a detail-oriented clerk to perform clerical and administrative functions across hub and station operations, including linehaul, records management, quality assurance and customer service. Tends to damaged and mis-addressed packages to optimize delivery time and serves as front-line contact for customers.

The role requires strong data entry, MS Office skills and the ability to multitask in a fast-paced environment, with minimal travel.

Qualifications

• General business skills such as typing, data entry and use of phone, copier, and fax.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Review, research and enter data in systems to support functions.
• Prepare regular and ad-hoc reports for management review.
• Serve as frontline customer service contact for inquiries and issues.
• Assist with DOT documentation and IC settlement processes as needed.

Skills

Typing

Data entry

Office software

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Group in Arkansas seeks a detail-oriented clerk to perform clerical and administrative functions across hub and station operations, including linehaul, records management, quality assurance and customer service. Tends to damaged and mis-addressed packages to optimize delivery time and serves as front-line contact for customers.

The role requires strong data entry, MS Office skills and the ability to multitask in a fast-paced environment, with minimal travel.