Senior Operations Admin & Logistics Support

FedEx Group; Louisville (KY); On-site; USD 25,000 - 37,000; Full time

Job summary

Federal Express Corporation is seeking an organized administrative clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will help fix damaged or misaddressed packages to improve delivery times and be the first point of contact for customer inquiries.

Responsibilities include data entry across systems, reporting, and assisting with audits and loss prevention activities in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and enters data in systems to support functional areas.
• Compiles data and prepares regular and adhoc reports for management.
• Serves as frontline customer service to resolve inquiries and issues.
• Supports BC/SA audit activities by retrieving data and files for review.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking an organized administrative clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will help fix damaged or misaddressed packages to improve delivery times and be the first point of contact for customer inquiries.

Responsibilities include data entry across systems, reporting, and assisting with audits and loss prevention activities in a fast-paced environment.