Senior Operations Admin - Hub & Logistics Support

FedEx Group; Northern (KY); Hybrid; USD 24,000 - 38,000; Part time

Job summary

FedEx is seeking a part-time clerk to perform essential administrative tasks across hub and station areas, including linehaul, quality assurance, and customer service. You will handle damaged or misaddressed packages, manage data entry, and support management with reports.

The role emphasizes timely delivery, loss prevention, and strong customer service capabilities in a fast-paced environment. Regular data entry, scanning verification, and cross-functional coordination are required.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Tends to damaged and incorrectly addressed packages to optimize delivery time.
• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Reviews and enters data in various systems to support the functional area.
• Compiles data and prepares regular and adhoc reports for management.
• Serves as frontline customer service to resolve inquiries and issues.
• Researches missing packages and analyzes scanning failures for root causes.
• Tracks metrics and prepares weekly reports for management review.

Skills

Typing & data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

FedEx is seeking a part-time clerk to perform essential administrative tasks across hub and station areas, including linehaul, quality assurance, and customer service. You will handle damaged or misaddressed packages, manage data entry, and support management with reports.

The role emphasizes timely delivery, loss prevention, and strong customer service capabilities in a fast-paced environment. Regular data entry, scanning verification, and cross-functional coordination are required.