Hub Operations Admin & Data Specialist

FedEx Group; Dublin (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Corporation is seeking a detail-oriented administrative associate to perform clerical duties across hub and station operations, including linehaul coordination, records management, and customer service. You will handle damaged and misaddressed packages to optimize delivery times and act as the first contact for customer inquiries.

Essential tasks include data entry, reporting, and assisting with audits, while ensuring accurate scan statuses and timely processing of shipments.

Qualifications

• General business skills including typing, data entry, and use of phone, copier, and fax.
• Proficient in Microsoft Office and web-based applications.
• Strong customer service mindset and ability to handle inquiries professionally.

Responsibilities

• Provide clerical support to management and operations, including filing, photocopying, emailing, and answering calls.
• Review, research and enter data in systems to support functional area.
• Produce regular and ad hoc reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits by retrieving data and files for review.
• Manage records and ensure timely tracking and destruction per policy.
• Support loss prevention by addressing damaged/missent packages and accuracy of scans.

Skills

Typing

Data Entry

MS Office

Customer Service

Time Management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based Applications

Job description

FedEx Corporation is seeking a detail-oriented administrative associate to perform clerical duties across hub and station operations, including linehaul coordination, records management, and customer service. You will handle damaged and misaddressed packages to optimize delivery times and act as the first contact for customer inquiries.

Essential tasks include data entry, reporting, and assisting with audits, while ensuring accurate scan statuses and timely processing of shipments.