Senior Operations Admin: Frontline Logistics & CX

Federal Express Corporation; Indianapolis (IN); On-site; USD 38,000 - 46,000; Full time

Job summary

Federal Express Corporation seeks a detail‑oriented clerk to support hub and station operations in Indianapolis. You will perform data entry, reporting, customer service and general admin tasks across linehaul and QA functions. A strong emphasis on accuracy, multi-tasking, and prioritization in a fast-paced environment is essential.

Responsibilities include handling inquiries, assisting audits, and ensuring accurate scans and timely processing to optimize delivery times.

Qualifications

• High school diploma or GED required.
• Four years of customer service, clerical or related experience required; dock operations/distribution center preferred.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Enter and review data in systems to support functional area; compile and present reports.
• Frontline customer service to receive, resolve, or escalate inquiries and issues.
• Assist with audits and BCSA data retrieval.
• Support loss prevention and quality assurance through address verification and damage checks.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation seeks a detail‑oriented clerk to support hub and station operations in Indianapolis. You will perform data entry, reporting, customer service and general admin tasks across linehaul and QA functions. A strong emphasis on accuracy, multi-tasking, and prioritization in a fast-paced environment is essential.

Responsibilities include handling inquiries, assisting audits, and ensuring accurate scans and timely processing to optimize delivery times.