Operations Admin Lead – Data, QA & Customer Service

FedEx Corporation; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

FedEx Corporation in Indianapolis is looking for a detail-oriented clerk/administrative specialist to support hub and station operations. You will handle clerical tasks, data entry, and customer service duties, focusing on timely issue resolution and accurate record-keeping.

The role emphasizes frontline customer service, data reconciliation, and documentation for audits, with a strong emphasis on efficiency and precision in a fast-paced logistics environment.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; dock ops or distribution center experience preferred.
• General business skills: typing, data entry, phone, copier, fax.

Responsibilities

• Provide clerical support to management and operations, including photocopying, filing, faxing, emailing and answering calls.
• Review, research and/or enter data in various systems to support functional area.
• Compile data and generate regular and ad hoc reports for management.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Corporation in Indianapolis is looking for a detail-oriented clerk/administrative specialist to support hub and station operations. You will handle clerical tasks, data entry, and customer service duties, focusing on timely issue resolution and accurate record-keeping.

The role emphasizes frontline customer service, data reconciliation, and documentation for audits, with a strong emphasis on efficiency and precision in a fast-paced logistics environment.