Operations Admin: Frontline Support & Data

FedEx; Norcross (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

Federal Express Corporation is seeking a motivated clerical and administrative teammate for hub and station operations. You will support linehaul, QA, and customer service, handling damaged or misaddressed packages to speed delivery.

You will be the customer’s first contact for various issues and help ensure accurate scans and timely resolution. Key duties include data entry, report preparation, and assisting with audits.

Qualifications

• High School Diploma or GED required.
• 4 years customer service or clerical experience required; dock operations or distribution center exposure preferred.
• General business skills: typing, data entry, phone, copier and fax.
• Proficiency in Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Review, research and/or enter data in systems to support functional areas.
• Compile data and produce regular and adhoc reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audits by retrieving data/files for review.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a motivated clerical and administrative teammate for hub and station operations. You will support linehaul, QA, and customer service, handling damaged or misaddressed packages to speed delivery.

You will be the customer’s first contact for various issues and help ensure accurate scans and timely resolution. Key duties include data entry, report preparation, and assisting with audits.