Logistics Operations Admin: Data, QA & Customer Service

Federal Express Corporation; Columbia Township (MO); On-site; USD 25,000 - 37,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages promptly to optimize delivery time and serve as the first point of contact for customers.

Essential duties include providing clerical support (filing, photocopying, phone and email), data entry in various systems, compiling reports, handling customer inquiries,

Qualifications

• High school diploma or GED required.
• Two years customer service or clerical experience; dock ops/distribution center preferred.
• Typing, data entry, and use of phone, copier, and fax.
• Proficiency with Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support to management and operations (filing, photocopying, emailing, answering calls).
• Review and enter data in systems to support the functional area.
• Compile data and generate reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit activities by retrieving data/files for review.

Skills

Typing & data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Web-based applications

Job description

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages promptly to optimize delivery time and serve as the first point of contact for customers.

Essential duties include providing clerical support (filing, photocopying, phone and email), data entry in various systems, compiling reports, handling customer inquiries,