Hub Operations Admin & Customer Care Specialist

Federal Express Corporation; Livingston (MT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, including linehaul and customer service. You will process data, prepare reports, and handle inquiries to help optimize delivery times.

Role emphasizes accuracy, multitasking, and teamwork within a fast-paced environment. Benefits include health and retirement offerings, with salary in a mid-range hourly band.

Qualifications

• General clerical and data-entry skills essential for daily operations.
• Customer service aptitude to respond professionally to inquiries.
• Strong time-management and multitasking abilities in a fast-paced environment.

Responsibilities

• Provide clerical support across management and operations (photocopying, filing, faxing, emailing, and answering calls).
• Enter data in various systems and compile periodic and ad-hoc reports for management.
• Serve as frontline customer service to resolve inquiries and escalate issues as needed.
• Assist with Business Control Self Assessment by retrieving data and files for review.
• Support loss prevention via address searches and ensuring packages are in good condition.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, including linehaul and customer service. You will process data, prepare reports, and handle inquiries to help optimize delivery times.

Role emphasizes accuracy, multitasking, and teamwork within a fast-paced environment. Benefits include health and retirement offerings, with salary in a mid-range hourly band.