Operations Admin I - Hub & Station Support

Federal Express Corporation; Georgetown (KY); On-site; USD 24,000 - 31,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical worker to support hub and station operations, including data entry, records management, and customer service. You will handle address corrections, respond to inquiries, and ensure timely deliveries through proactive issue resolution.

Key tasks include filing, data review, and generating reports for management while maintaining strong attention to accuracy and pace in a fast-moving environment. Preload sort experience is a plus.

Qualifications

• High School Diploma or GED required.
• General clerical and data entry duties are essential.
• Microsoft Office and web-based applications are used daily.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and enters data in various systems to support the function.
• Compiles data and prepares regular and adhoc reports for management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with BCSA audit data retrieval and file preparation.
• Manages records—maintenance, destruction and inventory.
• Investigates missing packages and analyzes scanning failures for root cause.
• Tracks metrics and prepares weekly reports for management review.

Skills

Typing

Data entry

Phone, copier, and fax use

Customer service

Time management

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented clerical worker to support hub and station operations, including data entry, records management, and customer service. You will handle address corrections, respond to inquiries, and ensure timely deliveries through proactive issue resolution.

Key tasks include filing, data review, and generating reports for management while maintaining strong attention to accuracy and pace in a fast-moving environment. Preload sort experience is a plus.