Operations Admin Pro: Data, Records & Customer Service

Federal Express Corporation; Roanoke (VA); On-site; USD 23,000 - 33,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, handling data entry, records management, and customer service. This role focuses on timely resolution of address issues and accurate document handling to optimize delivery times.

You will answer inquiries, compile reports, and assist audit activities, ensuring compliance and efficient daily operations in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Experience in clerical or customer service preferred.
• Proficient in typing, data entry and basic data review.
• Strong communication and professional customer service.
• Ability to manage time and multi-task in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Enter and review data in various systems; compile reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits by retrieving data and files for review.
• Manage records including maintenance, destruction, and inventory.
• Collaborate with teams to ensure timely and accurate processing.

Skills

Typing & data entry

Phone, copier, fax use

Microsoft Office & web apps

Customer service

Time management & multi-tasking

Education

High School Diploma or GED

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, handling data entry, records management, and customer service. This role focuses on timely resolution of address issues and accurate document handling to optimize delivery times.

You will answer inquiries, compile reports, and assist audit activities, ensuring compliance and efficient daily operations in a fast-paced environment.