Senior Operations Admin & Customer Service Lead

FedEx; Magna (UT); On-site; USD 25,000 - 38,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented administrative professional to support hub and station operations in Magna, Utah. This role handles clerical tasks, customer inquiries, data entry, and frontline problem-solving to help maintain timely delivery and service standards.

You will assist in BCAs, QA/Loss Prevention tasks, and DOT documentation, while coordinating with Linehaul and IC settlements as needed. On-site role with modest travel; pay ranges reflect experience and DOE.

Qualifications

• High School Diploma or GED required.
• Four years customer service, clerical or related experience required; dock operations or distribution center experience preferred.
• General business skills: typing, data entry, phone, copier, fax; proficient with Microsoft Office and web-based tools.

Responsibilities

• Provide clerical support to management and operations, including filing, photocopying, emailing, and answering calls.
• Enter data in systems to support functional areas; compile data and prepare reports for management.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented administrative professional to support hub and station operations in Magna, Utah. This role handles clerical tasks, customer inquiries, data entry, and frontline problem-solving to help maintain timely delivery and service standards.

You will assist in BCAs, QA/Loss Prevention tasks, and DOT documentation, while coordinating with Linehaul and IC settlements as needed. On-site role with modest travel; pay ranges reflect experience and DOE.