Dynamic Operations Admin & Customer Care Specialist

Federal Express Corporation; Wilmington (MA); On-site; USD 32,573,000 - 48,905,000; Part time

Benefits offered by this job

Part-time 25hrs

Job summary

Federal Express Corporation seeks a part-time administrative/clerical specialist to support hub and station operations. You will handle emailing, filing, photocopying, data entry, and phone duties while assisting with BCSA audits and reporting.

You will be the first point of contact for customers, addressing inquiries and issues to help maintain timely delivery and accurate records. A strong attention to detail and organizational skills are essential.

Qualifications

• General business skills including typing and data entry, use of phone, copier and fax.
• Customer service mindset for handling inquiries professionally.
• Strong time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations (filing, copying, emailing, phones).
• Review and enter data in various systems to support functions.
• Compile data and prepare regular and ad-hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audit data retrieval and review.

Skills

Customer service

Data entry

MS Office

Time management

Attention to detail

Education

High School Diploma or GED

Tools

None

Job description

Federal Express Corporation seeks a part-time administrative/clerical specialist to support hub and station operations. You will handle emailing, filing, photocopying, data entry, and phone duties while assisting with BCSA audits and reporting.

You will be the first point of contact for customers, addressing inquiries and issues to help maintain timely delivery and accurate records. A strong attention to detail and organizational skills are essential.