Senior Onsite Events & Operations Lead

Maritz; Sunnyvale (CA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k

Job summary

Maritz is seeking an Operations Manager, Onsite Events to lead the events team in sourcing, planning, and executing client meetings and events at multiple Bay Area locations. You will drive team performance, maintain service levels, and mentor staff across scheduling, time reporting, and financial tracking.

The role requires strong event program management, budget discipline, and relationship-building with clients and vendors.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years of experience in meeting/event planning or hotel catering/convention sales.
• Strong knowledge of event program management and budget maintenance.
• Proven ability to lead teams and projects, including coaching and developing direct reports.
• Experience building and maintaining client relationships while managing multiple priorities.
• Excellent communication skills, both written and oral.
• Proficiency in G Suite and ability to learn new technology quickly.

Responsibilities

• Direct and support assigned team members in sourcing, planning, and executing client meetings and events.
• Lead team meetings to review productivity, deliverables, and service levels while promoting best practices and industry trends.
• Act as a subject matter expert (SME) to ensure consistency and training across the team. Works 1:1 with employees to identify areas of improvement, growth and opportunities. Reviews, tracks and/or approves vacation time, expense reports, payroll, time and other employee systems for direct reports
• Participate in client meetings to review operational processes, resolve challenges, and maintain satisfaction.
• Manage relationships with service partners (Catering, Facilities, AV, Security, Transportation, etc.) to ensure alignment and quality.
• Oversee implementation of SOPs, process improvements, and metric tracking for assigned teams.
• Manage special projects and provide backup support for the Director of Operations as needed.

Skills

Bachelor's degree or equivalent

5+ years event planning

Event program management

Budget maintenance

Team leadership

Client relationship management

Effective communication

G Suite proficiency

Education

Bachelor's degree or equivalent experience

Tools

G Suite

Job description

Maritz is seeking an Operations Manager, Onsite Events to lead the events team in sourcing, planning, and executing client meetings and events at multiple Bay Area locations. You will drive team performance, maintain service levels, and mentor staff across scheduling, time reporting, and financial tracking.

The role requires strong event program management, budget discipline, and relationship-building with clients and vendors.