Onsite Event Services Lead: Client Experience

Maritz; Sunnyvale (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401k

Tuition reimbursement

Paid time off

Year end holiday closure

Job summary

Maritz is seeking an Event Services Specialist for on-site work at Sunnyvale, CA. You will be the primary client contact for events, coordinating with catering, AV, security and transportation, and ensuring superb guest experiences through meticulous on-site execution.

You’ll support day-of-event activities, manage registrations and VIP handling, and drive crisis procedures while collaborating with cross-functional teams to deliver exceptional events.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of 2 years of experience in meeting/event management or a related industry.
• Ability to learn new technology solutions and work with multiple systems.
• Strong communication, teamwork, and leadership skills.
• Proficiency in G Suite and Microsoft Office tools with the ability to learn new technology quickly.
• Ability to thrive in an agile, continually changing environment.
• Physical ability to handle onsite demands, including standing and lifting.

Responsibilities

• Act as the primary onsite contact for events, coordinating with catering, AV, security, and transportation partners.
• Provide day-of-event support, including being on-call or onsite, running product demos, and capturing event documentation.
• Conduct staff meetings, event space walkthroughs, and briefings as needed.
• Manage onsite logistics for registration, rooms, hospitality desk, food & beverage, activities, business meetings, technology, and VIP handling.
• Implement crisis management procedures and ensure communication plans are in place.
• Serve as liaison to clients for onsite event logistics and keep all stakeholders informed of changes.
• Collaborate with teams to define solutions and ensure the best event experience for clients and guests.

Skills

Leadership

Teamwork

Communication

Adaptability

Tech literacy

G Suite proficiency

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent experience

Tools

G Suite

Microsoft Office

Job description

Maritz is seeking an Event Services Specialist for on-site work at Sunnyvale, CA. You will be the primary client contact for events, coordinating with catering, AV, security and transportation, and ensuring superb guest experiences through meticulous on-site execution.

You’ll support day-of-event activities, manage registrations and VIP handling, and drive crisis procedures while collaborating with cross-functional teams to deliver exceptional events.