Senior Onsite AV Technician - Video Collaboration Expert

Spectraforce Technologies, Inc.; Santa Clara (CA); Vor Ort; USD 34.000 - 55.000; Vollzeit

Zusammenfassung

Spectraforce Technologies, Inc. is hiring for a Level 3 Technical - AV position in Santa Clara, CA. You will work onsite in a corporate environment with a major client and support video collaboration systems, including Extron/AMX devices.

The role emphasizes problem solving, hands-on maintenance, and customer interaction. Responsibilities include troubleshooting AV systems, coordinating with vendors, updating firmware, maintaining inventory, and serving as a liaison for Level 2 technicians

Qualifikationen

• 3+ years of audio/visual experience required.
• In-depth knowledge of live sound signal flow and troubleshooting integrated AV systems.
• Experience with AMX/Extron control systems and room technology.

Aufgaben

• Troubleshoot AV systems quickly with minimal BKMs.
• Engage external vendors for RMA replacement and maintenance tasks.
• Update firmware for Extron/AMX as part of preventative maintenance.
• Manage tickets for break/fix and coordinate with VC lead technicians.
• Interact with clients onsite and via phone/email to support meetings.
• Maintain site inventory and act as on-site point of contact for Level 2 techs.

Kenntnisse

AV troubleshooting

Live sound

AMX/Extron

Vendor coordination

Tools

AMX Control System

Extron controllers

Microsoft Office

Jobbeschreibung

Spectraforce Technologies, Inc. is hiring for a Level 3 Technical - AV position in Santa Clara, CA. You will work onsite in a corporate environment with a major client and support video collaboration systems, including Extron/AMX devices.

The role emphasizes problem solving, hands-on maintenance, and customer interaction. Responsibilities include troubleshooting AV systems, coordinating with vendors, updating firmware, maintaining inventory, and serving as a liaison for Level 2 technicians