Senior AV Technician: Executive Meeting Support (Onsite)

Astreya Partners, LLC; San Francisco (CA); On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Job summary

Astreya Partners, LLC is seeking an AV Technician III to join our onsite team supporting a global client. You will maintain conference rooms, provide preventive maintenance, troubleshoot AV issues, and escalate complex problems to the appropriate teams.

Travel to other client offices may be required. You will handle routine maintenance, assist with high-profile events, and ensure smooth operation of conferencing systems and room equipment.

Qualifications

• High school diploma or GED and 5–8 years of related experience or equivalent
• Experience supporting corporate AV, videoconferencing, meeting-room and event environments
• Strong understanding of AV signal flow, room-control, cabling and device connectivity
• Ability to troubleshoot displays, cameras, microphones, speakers, control systems and conferencing systems
• Demonstrated ability to independently resolve moderately complex AV issues
• Ability to escalate to engineers, network teams, vendors or manufacturers as needed
• Experience supporting executive meetings, high-profile events and hybrid meetings
• Excellent written and verbal communication skills
• Willingness to work day, evening or weekend shifts and travel to support events

Responsibilities

• Maintain daily operational readiness of conference rooms, meeting spaces, event spaces and AV-supported areas
• Perform scheduled room checks and preventive maintenance on displays, cameras, microphones, speakers, control panels and conferencing equipment
• Respond to AV tickets and service requests per SLAs
• Troubleshoot routine to moderately complex AV issues independently
• Take ownership and ensure follow-through with users, internal teams, or vendors
• Support corporate videoconferencing platforms and room equipment
• Setup, pre-event checks, rehearsals, live support and breakdown for meetings/events
• Provide high level technical support during executive meetings and events
• Coordinate with cross-functional teams and vendors during events
• Document troubleshooting steps, resolutions and escalations
• Maintain AV inventory and stock levels
• Contribute to knowledge-base and support procedures

Skills

AV equipment troubleshooting

Conference room support

Preventive maintenance

Ticketing & escalation

Vendor coordination

Executive meeting support

Strong diagnostic skills

Time management

Education

High school diploma or GED

Tools

AV systems knowledge

Crestron/Extron/Q-SYS experience

Job description

Astreya Partners, LLC is seeking an AV Technician III to join our onsite team supporting a global client. You will maintain conference rooms, provide preventive maintenance, troubleshoot AV issues, and escalate complex problems to the appropriate teams.

Travel to other client offices may be required. You will handle routine maintenance, assist with high-profile events, and ensure smooth operation of conferencing systems and room equipment.