Executive AV/VC Onsite Support Technician

EOS IT Solutions; Menlo Park (CA); On-site; USD 50,000 - 52,000; Full time

Job summary

EOS IT Solutions in Menlo Park, CA, is seeking an Audio Visual (AV) Maintenance Technician – Tier 2 to support on-site video conferencing for executives and VPs. The role emphasizes white-glove service, rapid troubleshooting, and reliable AV/VC performance.

You will diagnose hardware and software issues, perform root-cause analysis, maintain 99% uptime, and collaborate with Facilities, Helpdesk, and events teams.

Qualifications

• Strong technical background in AV/VC systems.
• Experience supporting executives and VPs is a plus.
• Excellent problem-solving and communication skills.
• Proficiency with a wide range of AV technologies.

Responsibilities

• Provide on-site AV/VC support for video conferencing equipment.
• Diagnose and resolve hardware and software issues with minimal downtime.
• Document solutions and best practices for the team.
• Collaborate with cross-functional teams to ensure seamless AV experiences.

Skills

AV/VC systems

Executive support experience

Problem-solving

Communication skills

Tools

Cisco

Crestron

Extron

Shure

ClearOne

Job description

EOS IT Solutions in Menlo Park, CA, is seeking an Audio Visual (AV) Maintenance Technician – Tier 2 to support on-site video conferencing for executives and VPs. The role emphasizes white-glove service, rapid troubleshooting, and reliable AV/VC performance.

You will diagnose hardware and software issues, perform root-cause analysis, maintain 99% uptime, and collaborate with Facilities, Helpdesk, and events teams.