Senior On-Site Operations Specialist

Ricoh USA, Inc.

Indianapolis (IN)

On-site

USD 45,000 - 65,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental, life & disability ins

401K, HSA, FSA

Tuition assistance

Paid vacation & holidays

Job summary

Ricoh USA, Inc. in Indianapolis, IN is seeking a Senior On-Site Service Specialist to operate high-volume duplicating and bindery equipment, support on-site customers with maintenance, and perform related duties.

The role may include scanning, reception, and light building support as needed. Strong communication and basic computer skills are essential, with potential travel between customer sites for service calls.

Qualifications

Requires a high school diploma or GED and 1–2 years of related work experience.
Some related copy job experience is preferred.
May require valid driver’s license and minimum auto insurance as per Ricoh.
Demonstrate competency in basic computer skills including MS Office.

Responsibilities

Run high volume/production copy machines and perform binding/finishing work.
Check copier quality via daily inspections and clear jams; inform technicians of issues.
Perform basic equipment troubleshooting and elevate calls to technicians.
Set up equipment per customer requirements (toner, paper, etc.).
Perform scanning/imaging of documents and related duties.
Maintain records for management reports and inventories.
Deliver completed jobs to customer locations as required.