Senior On-Site Courier & Service Champion

Ricoh; Medford (IN); On-site; USD 26,000 - 29,000; Full time

Job summary

Ricoh is seeking a Senior On-Site Service Specialist in Medford, IN to operate high-volume copiers, perform maintenance, and manage on-site service calls while coordinating with site staff.

You will support mail, shipping, and reception duties as needed, travel between customer locations, and maintain logs. The role requires strong communication, problem solving, and independent work at a fast pace.

Qualifications

• High school diploma or GED required.
• 1–2 years of related work experience preferred.
• Valid driver's license and minimum auto insurance per Ricoh.
• Proficiency in MS Office Suite.

Responsibilities

• Runs high volume/production copy machines and performs binding and finishing work.
• Performs basic equipment troubleshooting and elevates calls to technicians.
• Delivers completed jobs to pre-determined customer locations.
• Maintains records for management reports and inventories of supplies.
• Responds to and coordinates all service calls required by customer.
• May perform reception or meeting room setup.

Skills

Customer relations

Verbal communication

Independence

Troubleshooting

Problem solving

Packing/shipping knowledge

Mail delivery understanding

MS Office

Education

High school diploma or GED

1-2 years related work experience

Driver's license

Tools

MS Office Suite

Job description

Ricoh is seeking a Senior On-Site Service Specialist in Medford, IN to operate high-volume copiers, perform maintenance, and manage on-site service calls while coordinating with site staff.

You will support mail, shipping, and reception duties as needed, travel between customer locations, and maintain logs. The role requires strong communication, problem solving, and independent work at a fast pace.